Customer complain investigation
Customer complain investigation Customer is king of market as we know well, now days all the international standard’s pivot requirements is “customer satisfaction”, all the supplier chain quality improvement’s ends is met to customer satisfaction. So supplier need to care…
Customer complaint & Improvement audit points
Customer complain & Improvement audit points Is there responsibility assigned for the maintain customer complains & feedback? Is there a system for collecting customer feedback and complains, log books, complain register etc.? Corrective actions and Preventive actions are prepared? Actions…