How to measure customer satisfaction- practice to define satisfaction index

The purpose of the measure customer satisfaction is to gathering and analysis post-production feedback to easier for determining customer satisfaction. All the improvement steps on base of analysis results can…

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7 steps of practice for implementation of management responsibility process in ISO 9001

Implementation of management responsibility process in ISO 9001, this method provides basic guidance for effectively implementation of process to define management responsibility in ISO 9001 quality system requirements. (1) Role…

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First Article Inspection | ISO procedures | First Article inspection form & template

What is first article inspection? First article inspection is to be carried out for first production parts which are produced from the process intended to be followed for normal production.…

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