Customer complaint register
A customer complaint register is a record of complaints received from customers regarding products, services, deliveries, documentation or any other aspect of business operations. It is a formal document or system used to record, track, investigate and resolve complaints. In…
Customer complaint & Improvement audit points
Customer complain & Improvement audit points Is there responsibility assigned for the maintain customer complains & feedback? Is there a system for collecting customer feedback and complains, log books, complain register etc.? Corrective actions and Preventive actions are prepared? Actions…