Customer Complaint Register
Customer’s feedback is valuable for the supplier & same ways in case of complains from the customers are very important to hear & short out early as possible for the customer satisfactions ultimately all business are depends on customers, a valuable part of the marketing team and challenging ground for the marketing is a complains corresponding and trouble shooting of the customer’s complains, there are never be a any weak behavior can cause lost of the next order from customers.
Customer complaint register & its format is a marketing department‘s properties, marketing department care of the each complain, in case of inputs are comes form customers are records in the customer complaint register.
Customer complaint register is important part of the marketing peoples, in the format can be possible that little different as requirements of the business products but basic criteria will be same, note down the customer complain with its reference no, natural of complains,. Root cause is very important part of the format that marketing team are discuss with the production, quality, packing etc.. Department, depend of the customer complains are concern.
Marketing team are record that complains and find out root cause of the complain that raised by customers with joint operation with concern department & that corrective actions should be taken and same ways impact actions are also need to takes for in future that kinds of complain can eliminate.
Management is also takes a interest in the customer complaint register, so its accuracy and impotency are valuable that, try to make the format very specific and simple for the avoid complex of the business.
To consider the serious requirements of the marketing people, here you can get the copy of ready made format of customer complaint register, there are all the important fields are available but you can add or delete, modify any field without hesitate but the format no that is very important for quality management system so you have to register your format with your management representative that looking after all the activities of quality management system.