Near miss investigation
The process implies to all near miss incidents happens at workplaces related to environment, health and safety or dealing with actual & potential nonconformity.
The near miss investigation procedure / process is applied or implies to all near miss incidents occurred in various workplaces in organization, related to EMS ( Environment, Health & Safety ) or dealing with actual & potential nonconformity. The investigation of each near miss as inputs from various documents and reporting received, the investigation as well as implementing & reviewing related corrective actions & preventive actions are conducted accordingly.
Process SIPOC (Supplier – inputs – Process – outputs – Control / Customer)
- The department head, Supervisors or site in-charge is responsible for provides information of each near miss by various ways like discuss in general meeting, reporting to general manger or management representative for occurrence of near miss incident. That can be verbal reporting to supervisor, supervisor reporting to concern authority.
- As the inputs of information that is details of incidents nonconformance related to environment, health and safety system is collected.
- Management representative and member of steering committee are collected the inputs, hence the both the parties are responsible for the processing information received from various locations. Incident and actual potential non conformance during execution of work to ensure that investigation related to incident is carried out in timely manner & all required stages / steps are conducted. The authority take actions to mitigate any consequences arise.
- The process reviews, identifications of source causes of near miss that is outputs of processing the information are managed to investigation of incident, corrective actions of nonconformance. The risk assessment process and corrective and preventive actions on each near miss identified are verified, investigated and controls are deployed at appropriate locations.
In case of any incident occurred in workplace, the related on-site personnel should immediate reporting needs to concern authority as per related regulatory requirements. When the major incidents occurred or have significant social impact, the management is only responsible for dealing with external parties. The investigation should be conducted for all the incidents / near miss, including first aid. The investigation scope varies based on the severity / potential severity of the near miss. The management representative and steering committee is part of investigation hence the all investigation report together managed. The reviews of each near miss incident investigation report to determine the near miss investigation method as well to assign appropriate personnel and team. The investigation team is prepared the report to information / provides the results of investigation through near miss investigation report, see example picture.
Investigation should identify the root cause of near miss incident, and identify corrective measures and its should be started within the twenty four hours of incident occurred, the corrective actions should implemented at on requirements and decide an exact date and designated responsible person for the completion and following-up. The near miss investigation results should be immediately informed to affected peoples by means of notification by meeting or other ways on completing the investigation. The investigation team is responsible for inform all near miss incidents and investigation results to management representative of environment, health and safety system. The near miss incident evaluation team should reviews all near miss documents investigation to verify the effectiveness of the root causes verification, if appropriate the investigation result and follow up reviews for corrective actions should be referenced for further identification of hazards assessment, identification or significant risk and its level, operation required work instructions and training concern.
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