Customer non conformance report
All the supplied material are inspecting by customers end, if any non conformance found that whole the lot or rejected material will be return to supplier, this the common thing that happening in industrial supply chain, when the customer rejecting the material, suppliers are creating product non conformance report to understand the rejection, application requirements, defect reasons and effective actions to elimination of the defect in the manufacturing process or product to enhance product quality to achieve customer satisfaction.
- NCR Number and Date
- Customer Name
- Purchase order numbers and Date
- Material Name and Description
- Quantity Rejected
- NC reported
- Details of Nonconformance
- Root Cause
- Correction actions and corrective actions
- Proposed Disposal
Here as below, format for ht customer nonconformance report is available for download, this report is very important to find out the root cause, corrective and preventive action for the internal quality management system improvement.
EXAMPLES, SAMPLES & FORMATS
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