Customer satisfaction monitoring plan

Customer satisfaction monitoring plan

 

Customer satisfaction is depends on three major things:

  1. Quality
  2. Material Delivery
  3. Prices

 

Above all are most important for the customer satisfaction, when the supplier are provided best quality material but the delivery are very long and unscheduled that customer goes in trouble to end application installation, mostly in engineering, industrial supply material delivery time is very important due to project schedules and all the step schedules are pre manage, if there are any supplier are not delivery material timely that whole project can be delay. Hence the deliver is very important for the customers and its satisfaction. Here as below some basic monitoring plan fields are given for reference:

 

  1. customer id and customer name
  2. Monitoring period
  3. Material Name and description
  4. Schedule quantity
  5. Delivery Quantity
  6. Delivery Rating
  7. Remarks

 

Customer satisfaction monitoring plan format is simple delivery base rating system to understand the customer’s requirements and against delivered material, material delivery time are not on the time that is negative for the customer rating.

 

Customer satisfaction monitoring plan

 

EXAMPLES, SAMPLES & FORMATS

 

  1. CUSTOMER SATISFACTION MONITORING PLAN IN WORD DOCUMENT DOWNLOAD FREE

  2. CUSTOMER SATISFACTION MONITORING PLAN IN PDF FORMAT DOWNLOAD FREE

  3. CUSTOMER SATISFACTION MONITORING PLAN TEMPLATES DOWNLOAD

  4. CUSTOMER SATISFACTION MONITORING PLAN IN JPEG, PNG FORMAT DOWNLOAD

 

 

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