Personnel Competence and Skills audit checklist point
Are there sufficient qualified personnel assigned to maintain the quality management system?
Area all document changes like revisions, amendments, corrective action / preventive actions and customer complaints / feedbacks / suggestions processed in timely manner?
Are there sufficient qualified personnel to operate product realization processes?
Are internal audits, management reviews meeting, training and other activities are conducted at defined frequencies, all activities are done on as scheduled?
Are there customer’s orders are delivered on scheduled by customers? All the dispatch concern documents are sent to customer in time frame?
Individual competence records like educations, training, skill and experience records are properly maintained? Each employee records are maintained in format decided by management? Where all the employee records are maintained?
How do managers/supervisors responsible for assignment of work activities know who is competent to perform a particular job?
Individual job posting is affecting product quality? Are there defined competence and requirements are consider for the job posting individually?
Are new employees formally trained for new jobs/positions? How? Is this training recorded?
After completion of training, how is the effectiveness of the training evaluated? Is it done for all training provided, without exceptions?
Are employees aware of specific consequences of product deficiencies and failures (safety, environmental, customer dissatisfaction, etc.)?
Are employees aware of the quality objectives relevant to their jobs/positions and do they know how, specifically, they can contribute to reaching these objectives?