Personnel Competence and Skills audit checklist point
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Are there sufficient qualified personnel assigned to maintain the quality management system?
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Area all document changes like revisions, amendments, corrective action / preventive actions and customer complaints / feedbacks / suggestions processed in timely manner?
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Are there sufficient qualified personnel to operate product realization processes?
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Are internal audits, management reviews meeting, training and other activities are conducted at defined frequencies, all activities are done on as scheduled?
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Are there customer’s orders are delivered on scheduled by customers? All the dispatch concern documents are sent to customer in time frame?
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Individual competence records like educations, training, skill and experience records are properly maintained? Each employee records are maintained in format decided by management? Where all the employee records are maintained?
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How do managers/supervisors responsible for assignment of work activities know who is competent to perform a particular job?
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Individual job posting is affecting product quality? Are there defined competence and requirements are consider for the job posting individually?
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Are new employees formally trained for new jobs/positions? How? Is this training recorded?
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After completion of training, how is the effectiveness of the training evaluated? Is it done for all training provided, without exceptions?
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Are employees aware of specific consequences of product deficiencies and failures (safety, environmental, customer dissatisfaction, etc.)?
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Are employees aware of the quality objectives relevant to their jobs/positions and do they know how, specifically, they can contribute to reaching these objectives?
 RELATED TOPIC:
- DOCUMENT CONTROL AUDIT POINTS
- INSPECTION & TESTING AUDIT POINTS
- QUALITY AUDIT POINT FOR MATERIAL DELIVERY
- INVENTORY MANAGEMENT AUDIT CHECKLIST POINTS
- PLANNING AND OBJECTIVES AUDIT CHECKLIST POINTS
- PERSONNEL COMPETENCE AND SKILLS AUDIT CHECKLIST POINT
- PROCESS REALIZATION AUDIT POINTS
- MANAGEMENT ROLE & RESPONSIBILITY AUDIT POINT
- CUSTOMER COMPLAINT & IMPROVEMENT AUDIT POINTS